Effective Date: July 15, 2026

Welcome to Konvertis Academy (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, enroll in our online courses, or use our learning platform.

By accessing or using our website and services, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account, enroll in a course, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • City and Country (if provided)
  • Login Credentials (encrypted password)
  • Payment Information (processed securely through third-party payment gateways)
  • Course Enrollment Details
  • Learning Progress and Course Completion Information

Non-Personal Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Login Activity
  • Pages Visited
  • Time Spent on the Website
  • Referral Sources

This information helps us improve our platform, enhance security, and provide a better learning experience.

2. How We Use Your Information

We use your information to:

  • Create and manage your student account.
  • Verify your identity.
  • Process course purchases.
  • Provide access to purchased online courses.
  • Track your learning progress.
  • Respond to customer support requests.
  • Send important account and course-related notifications.
  • Improve our website and learning platform.
  • Prevent fraud and unauthorized access.
  • Comply with applicable legal obligations.

3. Student Accounts

To access our online courses, you must create an account.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

Please notify us immediately if you believe your account has been accessed without authorization.

4. Payments

All payments are securely processed through trusted third-party payment gateways.

Konvertis Academy does not store your complete debit card, credit card, UPI, or banking information on its servers.

5. Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged into your account.
  • Remember your preferences.
  • Improve website functionality.
  • Analyze website traffic.
  • Enhance your learning experience.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who assist us in operating our website and services, including:

  • Payment gateway providers
  • Website hosting providers
  • Cloud storage providers
  • Email service providers
  • Analytics providers
  • Government authorities where required by applicable law

These providers receive only the information necessary to perform their services.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Although we strive to protect your information, no online platform can guarantee absolute security.

8. Marketing Communications

If you choose to subscribe, we may send you:

  • Course announcements
  • Educational resources
  • Webinar invitations
  • Promotional offers
  • New course launches
  • Platform updates

You may unsubscribe from promotional emails at any time. However, important account and course-related communications may still be sent when necessary.

9. Course Access and Learning Data

We collect and store information related to your use of our learning platform, including:

  • Courses purchased
  • Lessons completed
  • Quiz or assessment progress (if applicable)
  • Certificates earned (if applicable)
  • Login history

This information is used solely to provide and improve our educational services.

10. Third-Party Services

Our website may use trusted third-party services, including:

  • Payment gateways
  • Google Analytics
  • Email service providers
  • Video hosting platforms
  • Cloud hosting services

These services operate under their own privacy policies.

11. Children’s Privacy

Our courses are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.

12. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal data.
  • Withdraw consent where applicable.
  • Opt out of promotional communications.

To exercise these rights, please contact us using the details below.

13. Data Retention

We retain your personal information only for as long as necessary to:

  • Maintain your student account.
  • Provide continued access to purchased courses.
  • Comply with legal, tax, and accounting obligations.
  • Resolve disputes.
  • Enforce our Terms and Conditions.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Konvertis Academy

Website: https://konvertisacademy.com

Email: connect@konvertisacademy.com

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)